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Terms & Condition

October 2024

Welcome to Santanas! These Terms and Conditions govern your use of our website (Santanasdelray.com) and the services we provide. By accessing or using our website, you agree to these terms. If you do not agree, please do not use our website.

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1. General Use

  1. This website provides information about our restaurant, menu, services, promotions, and online ordering.

  2. All content on this site is for informational purposes only and may change without notice.

  3. You must be at least 18 years old to make purchases or reservations through our website.

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2. Online Ordering and Payments

  1. Orders placed through our website are subject to availability.

  2. Prices and menu items are subject to change without notice.

  3. We accept major credit/debit cards and other payment methods as specified at checkout.

  4. All payments must be made in full before order fulfillment.

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3. Reservations and Cancellations

  1. Reservations are not guaranteed until confirmed by our team.

  2. We reserve the right to cancel or modify reservations based on availability.

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4. Gift Cards, Promotions & Complimentary Items

  1. Gift cards are non-refundable and cannot be exchanged for cash.

  2. Lost or stolen gift cards will not be replaced.

  3. Gift cards may only be used for purchases at Santana’s and cannot be applied to third-party services.

  4. Promotions, discounts, and offers are subject to availability and may be discontinued at any time.

  5. Only one promotion or discount may be used per transaction unless otherwise stated.

  6. Some promotions may require a minimum purchase amount or be limited to specific menu items.

  7. Santanas reserves the right to modify, suspend, or cancel any promotion at its discretion.

  8. Complimentary Items: As part of our commitment to creating a warm and memorable dining experience, we occasionally surprise our dine-in guests with complimentary mystery treats. These special items are meant to be enjoyed in the moment and, as a sustainable business, we do not provide takeout containers for complimentary items. Thank you for helping us reduce waste and support our sustainability efforts!

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5. Allergies and Dietary Restrictions

  1. We strive to accommodate dietary needs but cannot guarantee an allergen-free environment.

  2. Customers are responsible for informing us of any allergies before placing an order.

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6. Intellectual Property

  1. All content on this website, including text, images, logos, and graphics, is the property of Santana’s and may not be copied or used without permission.

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7. Third-Party Links

  1. Our website may contain links to third-party sites. We are not responsible for their content, privacy policies, or business practices.

 

8. Limitation of Liability​

  1. Santanas is not responsible for any errors, interruptions, or delays on the website.

  2. We are not liable for any damage resulting from the use of our website or services.

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9. Privacy Policy

  1. Please refer to our Privacy Policy for details on how we collect and use personal information.

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10. Changes to These Terms

  1. We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on this page with the revised date.

 

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

 info@santanasdelray.com
Santanas Kitchen and Cocktails, 1876 Dr. Andres Way #102, Delray Beach, FL 33445

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